Site Kit plugin is active but requires setup

Replies: 0

Since no one has responded to my previous post, I am re-posting and adding a copy of previous post again.

How do I fix this issue??

1 day, 23 hours ago
I installed Site Kit last night and spent a couple hours setting everything up. When I was finished everything was working fine. Today when i hover over “Site Kit” in the navigation bar I see the Dashboard and all the other links are gone. When I click on Dashboard it says “Site Kit plugin is active but requires setup”. I clicked “Start Setup” and it has me sign in to my google account, then returns to this same page. What is going on with this?

Thanks
Dan
grannycookin.com

Viewing 5 replies – 1 through 5 (of 5 total)
Plugin SupportRenee Johnson (@reneesoffice)
1 day, 22 hours ago
@dspurlock thanks for reaching out to us about the issue. There could be a number of aspects in your environment that could preventing the setup. It would be great if we could work with you to pinpoint what it is.

“Can you please follow the “”Fix setup issues”” guide from the plugins website documentation in order to get Site Kit connected.

If the steps resolve your issue please let us know what fix resolved your issue. If the problem remains after attempting all suggested fixes please provide the following information:
– Your web hosting provider
– Your site health information“

dspurlock (@dspurlock)
1 day, 18 hours ago
Renee

You ask me to follow the guide and report back. So here is your report.

Update to the latest version of Site Kit: VERSION 1.0.1
Check your site settings: go to Settings > General. Verify that the WordPress Address (URL) and Site Address (URL) values match. THEY MATCH
Deactivate potential conflicting plugins: Below is a list of plugins ALL which I deactivated.
GA Google Analytics
MailPoet 3
MetaSlider
UpdraftPlus – Backup/Restore
WP-Optimize
Yoast SEO
Switch your active WordPress theme: DONE, NO CHANGE
Disable any potential security/ad blocker or firewall software: DON’T HAVE ANY.
Install Site Kit with an incognito window: DONE
Use a different computer to set up Site Kit: DON’T HAVE ANOTHER COMPUTER
Ensure that your environment fulfill all minimum requirements: PHP version 7.1 WordPress version 5.2.4

After deactivating the above plugins, I deactivated and deleted Site Kit. Then re-Installed Site Kit with an incognito window. I reconnected all Google products and everything was working correctly. I then re-activated all the plugins and closed the incognito window. I then logged back into my admin panel from Chrome and everything was working correctly. I just hope it is tomorrow. I worked great last night when I logged off. We will see.

Thanks
Dan

Plugin SupportRenee Johnson (@reneesoffice)
1 day, 4 hours ago
Thanks so much for the info @dspurlock ! We’re going to do some research on our side, but this info is super helpful.

One other question: who is your hosting provider? Appreciate it!

dspurlock (@dspurlock)
1 day, 1 hour ago
My hosting provider is Hostgator.

Also, my fears were correct. Site Kits is back to the same state again this afternoon. It says “The Site Kit plugin is active but requires setup”. It was working fine last night.

PLEASE FIX THIS!!

Thanks
Dan

dspurlock (@dspurlock)
22 hours, 53 minutes ago
So How do I fix this?? Have you figured out anything yet??

Viewing 5 replies – 1 through 5 (of 5 total)